WEBSITE MAINTENANCE

A website should not need constant attention, but it should not be forgotten either.

Tech-Yorks provides ongoing website maintenance for small businesses that want somebody to keep an eye on updates, backups, security, content changes and the technical bits behind the scenes.

✓ Routine updates ✓ Backups & checks ✓ Help when things change
✓

ONGOING CARE

Launch day is not the end of the job.

Websites change over time. Software updates, browser changes, certificates, forms, hosting and business information all need occasional attention.

WHAT MAINTENANCE CAN INCLUDE

Keep the useful bits working.

Website maintenance does not have to mean constantly redesigning the site. Most of the value comes from keeping the existing site healthy, current and reliable.

↻

Software Updates

Routine updates for the website application, libraries and supporting software where appropriate.

⛁

Backups

Regular copies of important website files, configuration and data so recovery is possible if something goes wrong.

◇

Security Checks

Sensible review of updates, permissions, exposed services and other common website security issues.

✎

Content Changes

Updating contact details, services, prices, photographs and other everyday content as the business changes.

●

Uptime Checks

Monitoring can be included so somebody knows if the website stops responding or an important service fails.

⌁

Technical Support

Help when forms stop behaving, DNS changes, email moves, integrations change or the site develops an unexpected problem.

MAINTENANCE, NOT MEDDLING

If it works well, we do not need to keep changing it.

A website does not become better simply because somebody edits it every month.

Good maintenance is often quiet: applying necessary updates, checking backups, watching for problems and leaving the working parts alone.

We prefer useful maintenance over creating artificial work just to justify a support plan.

WHEN THINGS CHANGE

Businesses rarely stay exactly the same.

Phone numbers change. Staff join. Services expand. Prices move. New photographs arrive and old information becomes outdated.

Small updates are often easy individually, but they are also the jobs that get postponed for six months because everybody has something more urgent to do.

Ongoing maintenance gives the business somewhere to send those changes rather than letting the website slowly become inaccurate.

COMMON MAINTENANCE JOBS

The jobs that quietly build up.

Most maintenance work is small. The benefit is keeping it from becoming a larger problem.

01

Contact details have changed

Phone numbers, addresses and email addresses should stay current everywhere they appear.

02

A service needs adding or removing

Website content should reflect what the business actually offers today, not what it offered two years ago.

03

A dependency needs updating

Application libraries and supporting software sometimes need security or compatibility updates.

04

A form stops sending

Email providers, authentication rules and third-party services can change even when the form itself has not.

05

A browser or phone exposes a layout problem

New browser versions and device sizes can occasionally reveal issues that were not obvious at launch.

06

Nobody has checked the backup recently

A backup system is only useful if it is actually running and the important data is included.

MANAGED HOSTING

Hosting and maintenance work well together.

Where Tech-Yorks hosts the website, maintenance can include the surrounding infrastructure as well as the pages themselves.

That can include SSL, backups, monitoring, application updates, DNS support and basic technical troubleshooting.

It means there is one place to look when something does not behave as expected.

EXISTING WEBSITES

We can also look after sites we did not build.

Not every maintenance customer needs a new website.

If an existing site is fundamentally sound, Tech-Yorks can review the setup, understand how it is hosted and decide whether ongoing maintenance is practical.

If the old setup is too fragile or difficult to maintain, we will explain that rather than pretending routine maintenance will solve a structural problem.

NEED A WEBSITE TOO?

Tech support doesn't stop at the desktop.

Tech-Yorks also designs and supports websites for local businesses — including domains, email, hosting, security and ongoing monitoring.

Website Design

KEEP IT HEALTHY

Let the website stay useful without becoming another job.

Whether Tech-Yorks built the site or you already have one, tell us what needs looking after and we can suggest a sensible level of maintenance.

Contact Tech-Yorks